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SUPPORT

You find the new FAQ and Documentation area here. Further info might also be find on our blog.
Use the form below to contact us directly with your specific support questions.

Some general info about what we offer:

    Live Video Encoding and Streaming
  • A toolkit / SDK for integrating encoding and streaming functions into custom re-branded applications.
  • Browser plugins for HTML/Javascript integration.
  • Ready applications for single installations (GUI and XML based command line)
  • 3D Stereoscopic Encoding and Streaming
  • Compatibility to flash server / player and wowza servers
    Professional Codecs and DirectShow Filters
  • DirectShow codecs for low level software development.
  • Professional Broadcast codecs: H.264, MPEG-2, MXF, XDCAM HD 422, DVCPRO, IMX
  • Advanced H.264 settings.
  • IPTV package: MPEG-2 DVD DVB HDTV ATSC / UDP-TS Streaming

Some questions that we need answered for pricing:

  • Do you need the SDK or or ready application?
  • Which architecture do you plan to work with (Windows, MacOS, DirectShow, ActiveX, ...) ?
  • Do you know which video and streaming formats you need; (H.264, RTMP, HLS, ...) ?
  • Is this a one time project or for resale?
  • Do you need features not available? - your specifications and end product details.
  • Royalties - how many units / encoders are planned for redistributed in 2012/13?
  • We also offer an evaluation version of the encoder for a free two week test period.

    The evaluation version is located here: Fill out the short contact form. You will automatically receive an email with links for downloading and evaluating our product as well as documentation and example code.

    We would be happy to make an appointment for a remote sessions to talk about how integration works, along with demonstrations.

    please use the contact form below or write us at sales@nanocosmos.de

    Do you need Support?
    For product support, please try our Documentation support area

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